Insured risk

Documents we request from you 

Medical expenses

·       Medical document issued by the medical institution of the foregn country, stating: patient's name, surname, date of the event, date of medical service provision, diagnosis, the of services provided.

·       Original payment documents.

·       Medicine prescriptions issued by the medical authority and payment documents confirming the purchases.

·       Other documents confirming the purchase of medical services, translated to Lithuanian language.

·       Other information and documents necessary to confirm the fact of an insured event (if applicable).

Luggage loss or damage 

·       Orignal documents confirming the purchase of basic necessities and / or rent of skiing inventory.

·       Carrir's report about luggage delay / damage.

·       Copies of boarding passes.

Travel documents

·       Receipts of travel documents' acquisitioni.

·       Legal institution's report confirming the event.

·       Proof of payment for the phone calls related with recovery of travel documents.

Accident

·       Foreign medical insitution's issued report with stated diagnosis, stamped and signed by the doctor.

·       In case of lethal accident, medical report with stated cause of death, death certificate..

Legal assistance abroad

·       Copy of the claim.

·       Contract with the lawer indicating the matter of legal assistance.

·       Proof of the payment to the lawer.

Civil liability

·       Please inform BTA about each event, which can lead to the third party's claim to the insured person or the insurer.

Trip cancellation

·       A request to pay an indemnity along with the event's description.

·       Medical or other documents confirming the reason of cancelling the trip.

·       Trip contract if the the trip is organized by the travel agent.

·       Proof of payment for the travel services (tickets, hotel vouchers, etc.);

·       Documents proving the rejection of compensation from the trip organiser.

·       Documents stating the penalties for the trip cancellation..

Missing the flight

·       Police report about the traffic accident.

·       Proof of purchase of the new ticket.

·       Proof of hotel reservation and payment.

Flight delay, flight cancellation, loss of flight connection

·       Proof of flight delay or cancellation.

·       Proof of the registration for the flight or the copy of a boarding pass.

·       Receipts for catering, hotel and transport from/to the airport expenditures.

·       Proof of the expenditures related to the change of the ticket or purchase of the new economy class ticket.

Trip interruption

·       Proof of family relation to the person to whom you had to go.

·       Medical institution's issued report indicating the diagnosis of dangerous desease or a death certificate of the family member.

·       proof of purchase of unused tickets.

·       Proof of purchase of the new ticket and boarding passes.

·       Hotel reservations and receipts.